05-04-2009 Change fee waiver policy
Influenza virus.

May 4, 2009

 

Dear Passenger,

In view of recommendations issued by Mexico’s federal health authorities regarding a possible flu epidemic, Grupo Mexicana is waiving ticket change fees on flights to and from Mexico, and on flights that connect at the Mexico City International Airport:

  • Passengers booked on domestic flights and who are scheduled to travel between April 24 and May 10, 2009 will not be subject to ticket change fees.
  • The same applies to passengers booked on international flights and who are scheduled to travel between April 24 and May 15, 2009.
  • The only exception is our Buenos Aires–Mexico City-Buenos Aires route, where ticket change fees will be waived in the case of passengers scheduled to travel between April 24 and May 20, 2009.
  • In the event you choose to reschedule your